With the gradual expansion of electric tricycles in the Ethiopian market, it is very important to establish an efficient and perfect after-sales service system in order to ensure users to obtain high-quality after-sales service experience and enhance brand reputation and market competitiveness. Considering the cost and market adaptability, it is a feasible and cost-effective model for Ascent to cooperate with Ethiopian distributors to carry out after-sales service.
What do we offer?
✔ Local service team: resident engineer/customer service, language communication is barrier-free.
✔ Quick response: promise to give feedback within 12 hours after receiving the user’s questions, and both parties will arrange appropriate offline diagnosis and maintenance to shorten the parking time.
✔ Localized spare parts warehouse: We will set up a local spare parts warehouse in Adis, and store commonly used spare parts locally to reduce the waiting period.
